Questions
Ordering, shipping and each product line. Anything else: contact us.
Ordering and shipping
- Who can order from Alkaline Club?
- Adults 21 and older with a US shipping address. Every order confirms age at checkout. We do not ship to AL, AR, IN, RI, VT or WI.
- How long does shipping take?
- Orders ship within 1 to 2 business days by USPS Priority or UPS Ground, typically 3 to 5 days in transit. Tracking is emailed when the label prints and is available on the Track Order page.
- Is the packaging discreet?
- Yes. Plain outer packaging with no product names on the label.
- Are all sales really final?
- Yes, by policy and by the acknowledgment at checkout. If an order arrives damaged or short, email support@alkalineclub.com within 48 hours with your order number and a photo and we will make it right.
- How fast do you answer support email?
- Within one business day, usually faster. support@alkalineclub.com is read by a person.
- Which payment methods do you take?
- Credit and debit cards at checkout. Card details are tokenized by the payment gateway and never touch our servers.
- Do you sell wholesale?
- Yes. Apply at alkalineclub.com/wholesale with your business name and resale certificate; approved accounts see wholesale pricing when signed in.
Trippy Sticks
- What is a Trippy Stick?
- A Trippy Stick is Off Grid's 0.5 ml disposable vape. It arrives pre-filled and pre-charged in a sealed foil pouch, so there is nothing to fill, charge or assemble. When it is finished, it is done.
- What is in the Red Lotus Trippy Stick?
- The Red Lotus Trippy Stick is extracted from red lotus (Nymphaea rubra), a water lily used in traditional preparations across South and Southeast Asia, in a high-potency formula. Lab results for the batch show no psilocybin, psilocin, amanita alkaloids, THC or CBD. The full ingredient list is printed on the pouch.
- How many draws should I take?
- Off Grid's own guide: 1 to 2 draws to start, 3 to 4 once you know how you respond, 5 or more only for experienced users. Wait between draws; the effect of inhalation is felt within minutes.
- How many flavors are there?
- Six: Blueberry Blast, Tropical Punch, Orangesicle, Lemon Mint, Strawberry Rush and Watermelon Ice. Every flavor is the same 0.5 ml device.
- Do I need to charge or refill it?
- No. Each stick is disposable and ships ready to use. There is no charging port, no refill and no button; draw to activate.
- Who can buy it?
- Customers 21 and older with a US shipping address. We do not ship to AL, AR, IN, RI, VT or WI. All sales are final.
- How is it shipped?
- USPS Priority or UPS Ground in discreet packaging, with tracking emailed when the order leaves the warehouse.
Off Grid
- Who is Off Grid?
- Off Grid is the brand behind the Red Lotus Trippy Stick, the 0.5 ml disposable sold at Alkaline Club. The mushroom-smile mark on the pouch is theirs.
- What does Off Grid make?
- Three formats: Trippy Sticks (the 0.5 ml disposable), Mushroom Gummies (300 mg per gummy) and high-strength Mushroom Tablets. Alkaline Club carries the Red Lotus Trippy Stick in six flavors today; new Off Grid drops land on this page and in the newsletter first.
- Are Off Grid products lab tested?
- Yes. Every batch is third-party tested. The Red Lotus Trippy Stick batch TRP260522006 has a full compliance panel and a potency panel from ACS Laboratory (ISO/IEC 17025 accredited) and a tryptamine panel from Tryptomics. The certificates are linked on this page.
- Is Off Grid the same company as Alkaline Club?
- They share an owner. Off Grid Inc. makes the products and runs offgridshrooms.com; Alkaline Club is the direct-to-consumer store that ships them.
- Where can I buy Off Grid products?
- Alkaline Club ships Off Grid products direct to your door anywhere in the US we are able to serve. Must be 21+. All sales final.